Effective Date: 01/01/24
Welcome to The Product Wolf! We are thrilled to provide you with an exceptional shopping experience. Please take a moment to review our shipping policy to understand how we handle the shipment of your orders.
1. Order Processing:
- Orders are typically processed within 1-2 business days after payment confirmation.
- Please ensure that your shipping address is accurate before completing your purchase, as we are unable to make changes once the order is processed.
2. Shipping Methods:
- We offer a variety of shipping options to meet your needs, including standard, expedited, and express shipping.
- Shipping costs and estimated delivery times will be calculated at checkout based on your location and chosen shipping method.
3. Shipping Locations:
- We currently ship to addresses within USA, Canada, and UK. For information on shipping to other locations, please contact our customer support.
4. Tracking Information:
- Once your order has been shipped, you will receive an email confirmation with tracking details. You can use this information to monitor the progress of your shipment.
5. Delivery Times:
- Estimated delivery times vary based on the shipping method selected and the destination.
- Please note that unforeseen circumstances such as weather conditions or customs delays may impact delivery times. We appreciate your understanding in such situations.
6. Shipping Partners:
- We partner with reputable courier services to ensure the safe and timely delivery of your orders. However, we cannot be held responsible for delays caused by external factors beyond our control.
7. Shipping Costs:
- Shipping costs are calculated at checkout and are based on the weight of your order, shipping method selected, and destination.
8. International Shipping:
- Customers outside USA may be subject to customs duties and taxes. These charges are the responsibility of the customer and are not included in the product or shipping costs.
9. Shipping Restrictions:
- Some products may have specific shipping restrictions based on local regulations. Please review product pages for any shipping restrictions that may apply.
10. Order Status:
- You can check the status of your order by logging into your account on our website or by contacting our customer support team.
If you have any questions or concerns regarding your order or our shipping policy, please don't hesitate to contact our customer support team at theproductwolfteam@gmail.com
Thank you for choosing The Product Wolf! We appreciate your business.
Sincerely,
The Product Wolf, LLC theproductwolfteam@gmail.com
